Returns & Refunds
Everything you need to know about returns, refunds, delivery and faults. Pick a topic below.
30-Day Money-Back Guarantee
Changed your mind? Return your order unopened and unused within 30 days of placing it for a full refund.
Read more →Damaged, Faulty Or Missing Items
Something damaged, faulty or missing? Email us with photos or a short video and we'll send a replacement part, unit or the missing item.
Read more →Delivery Times And Lost Parcels
Most orders arrive within 10 to 15 days. If the courier loses your parcel, you can choose a refund or a free reship.
Read more →Shipping Address And Address Changes
Check your address at checkout. Changes must be emailed within 1 hour of ordering and are only confirmed once we reply.
Read more →How To Return An Item And Return Postage
Email us before sending anything back. We'll send you the return address and explain who covers postage.
Read more →Refunds And Payment Method
Approved refunds go back to your original payment method once your return has been inspected.
Read more →Cancellations
Orders that haven't been dispatched are refunded straight away. Dispatched orders are refunded once they're returned unopened.
Read more →Contact
Questions about returns? Email support@pressureaus.com and our team will get back to you within a few hours.