30-Day Money-Back Guarantee
30-Day Money-Back Guarantee
Changed your mind? You can return your order for a full refund within 30 days of placing your order, as long as the product is unopened and unused, in its original sealed packaging.
This includes orders that are already on their way. If your order has shipped and you no longer want it, just let us know. Once it arrives, send it straight back to us unopened and we'll refund you in full.
Condition Of Returns
To qualify for a change-of-mind refund, the product must be unopened and unused, with all original packaging still sealed and everything that came in the box included. Products that have been opened or used can't be returned for change of mind. Returns that arrive opened, used, damaged or incomplete will be refused.
What Counts As Opened
You're welcome to open the outer shipping box to check your order has arrived. The product counts as opened, and can't be returned for change of mind, once any of the following has happened:
- the product packaging (the black carry case) has been opened
- the battery has been connected to the gun
- the gun has been turned on or used
Returns are inspected on arrival, and anything showing signs of use will be refused.
Advanced Odour Removal Kit: you're welcome to open the outer shipping box to check your order. The kit counts as opened, and can't be returned for change of mind, once any of the following has happened:
- the jar has been opened or filled with water
- a tablet pouch has been opened
- the air pump has been plugged in or used
Who This Policy Covers
This policy covers orders placed directly at pressureaus.com. Products bought from other sellers or marketplaces aren't covered, so please contact the seller you bought from.
The 30-Day Money-Back Guarantee is limited to one change-of-mind claim per customer or household.
Bulk Orders
The 30-day money-back guarantee covers personal orders. Orders of 5 or more units are not eligible for change-of-mind refunds. This does not affect your rights for faulty items.
Your Rights Under Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Nothing in this policy limits those rights.
Contact
Questions about returns? Email support@pressureaus.com and our team will get back to you within a few hours.